Introducing gentle hand and shoulder massages into the care routine for residents can offer a host of therapeutic benefits. The tactile nature of massage provides a comforting and reassuring sensory experience, promoting relaxation and reducing anxiety. The gentle touch involved in hand and shoulder massages can stimulate the release of endorphins, contributing to an improved mood and emotional well-being. Incorporating this soothing practice into the daily care regimen creates a positive routine, enhancing the overall quality of life for residents. Furthermore, the personalised and one-on-one nature of these massages establishes a meaningful connection between the caregiver and the resident, fostering a sense of trust and security.